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Patient Portals

Before You Begin

  • In your email you will receive your offer letter to sign along with  2 additional tasks of entering your personal information and social  security number.    
  • Background Check – you will receive an email from First Advantage with required information to complete
  • Drug Screen – you will receive an email from First Advantage with required information to complete
  • Health Assessment (if applicable for position and work location) – a First Advantage representative will reach out to schedule

EQUIFAX

The I-9 Form is a required federal form that verifies both your identity and eligibility to work in the U.S.

Step 1: Watch for Two Emails from Equifax.  You’ll receive two emails from donotreply@equifax.com:

  1. Subject: "Important: Form I-9 is Due Before Your First Day"
    ➤ Contains the link to complete Section 1.
  2. Subject: "Form I-9 Password Information"
    ➤ Contains your unique password to log in.

📌 Check your Spam/Junk folder if you don’t see them in your inbox.

Step 2: Complete I-9 Form – Sections 1 & 2

  1. Log In using the link and password from the emails.
  2. Select Location: Choose Trinity Health from the dropdown.
  3. Fill Out Section 1: Complete all required fields (*), review, and electronically sign.
  4. Proceed to Section 2:
    1. Upload Documents: Front and back, as applicable.
    2. Video Call Verification: Meet with a virtual agent to verify your documents.

🕒 Video Call Tips

  • Be in a quiet, well-lit room.
  • Have your documents ready.
  • Ensure your camera and microphone are working.

Virtual Agent Hours:

  • Mon–Fri: 8:00 AM – 8:00 PM EST
  • Sat: 9:30 AM – 6:30 PM EST

⏰ Deadline

Your I-9 must be fully completed before you are cleared to hire

You will receive a series of automatically-generated emails from Trinity Health Workday. One contains your new network username and another contains your temporary password. Please read all of these emails carefully, as they contain important instructions. To login as a new colleague for the first time:

  1. Please wait for 24 hours, as the logins are not active until 24-48 hours have passed.
  2. Go to the employee Workday login page: https://www.trinity-health.org/workday/
  3. On the top right side, you should see the option for "Workday Login". Click on this.
  4. Select the "Reset Password" option and enter your username and temporary password. This will then prompt you to set a new password. Please make note of your new password as you will use it to login going forward.

In Workday, there are several onboarding tasks to complete. You can see all tasks via the onboarding dashboard. The submission of your current address is important for tax purposes and payroll. If you have any questions about these tasks, please contact our onboarding team:

If you are being offered a position with benefits, you will have 30 days to enter your benefit selections in Workday after you start. If you have questions, most of them should be answered during the new employee orientations. You will be scheduled in advance for the mandatory 2-hour live national orientation. This takes place on a Tuesday after you start, typically within a week. Any other required orientations are pre-recorded videos you will watch in your first 30 days.