Trinity Health Partners with Case Management Society of America (CMSA) to Offer Integrated Case Management Training

As part of our investment in the professional development of our ambulatory and practice-based care manager nurses and social work teams, Trinity Health is collaborating with the Case Management Society of America (CMSA) to provide training through their Integrated Case Management program. Integrated care aligns with Trinity Health’s commitment to whole-person, personalized care for life by developing trusted patient relationships through listening, partnering, and making it easy.

Trinity Health understands the importance of accepting who each person is: a unique individual with a unique story. The underlying causes of a condition can be much more than condition burden or symptoms. Social needs and untreated or undertreated conditions are common contributors to poor health.

Case managers trained in an integrated approach assess risk in the four domains of health: biological, psychological, social, and health system. They use these assessments to develop and create a shared person-centric plan of care. The ICM training provides advanced assessment training, identifying the person’s experiences, concerns, and what is contributing to poor health. This results in a plan of care that focuses on what is most important to the person.

Trinity Health’s commitment to continuous learning and personalized care delivery supports our mission of being a transforming and healing presence within the communities we serve.